From Burnout to Breakthrough: 7 Digital Challenges Every Freelancer Faces (and How to Conquer Them)
For every solopreneur and digital freelancer chasing autonomy and fulfillment, there’s a parallel script being written—one riddled with late nights, inconsistent cash flow, and an inbox flooding with more chaos than opportunity. At Coligo, we get it. The hustle is real, but so are the hurdles. That’s why we’re sharing this not-so-typical listicle: a tour […]
How We Helped a Global Retailer Transform Customer Experience in 5 Steps
Every CIO faces the challenge of aligning technology with customer expectations. A few months ago, one of our key retail clients came to us with a critical issue: their digital customer interaction model was outdated, fragmented, and frustrating for both users and employees. At Coligo, we saw it as more than a tech challenge—we saw […]
5 Real-Life Scenarios Where Small Businesses Thrived with Contact Center Modernisation
In today’s digital-first economy, the way your business communicates with customers can make or break your growth. At scopserv.co.za, we’ve worked with numerous small businesses across South Africa to help them evolve from outdated call centres to dynamic contact hubs that empower both customers and staff. This blog explores five real-world scenarios where small businesses […]
How Coligo Helped a Fintech Innovator Achieve 99.9% QA Accuracy Through AI-Powered Compliance
In a digital era defined by real-time products and increasingly complex regulatory demands, quality assurance (QA) can no longer be an afterthought. For product managers, ensuring compliance at scale—without sacrificing speed or innovation—is one of the most formidable challenges. At Coligo, our AI QA & Compliance solutions have redefined how businesses approach this intersection of […]
